Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect information when you interact with our Facebook Page, our website, our email list, our merchandise store, and any related services such as ads, analytics, and messaging.

1. What this policy covers

This policy applies to information collected through:

• Our Facebook Page and any Meta tools connected to it (including messaging, comments, and lead forms)
• Our website and landing pages
• Email newsletter sign ups and marketing emails
• Merchandise sales and order fulfillment
• Giveaways, promotions, and fan engagement activities
• Advertising and analytics tools (including pixels and conversion tracking)

2. Information we collect

Depending on how you interact with us, we may collect:

Information you provide

• Name, email address, phone number (for sign ups, contact forms, lead forms, or customer support)
• Mailing address (for merch shipping)
• Order details (items purchased, size, preferences, and delivery notes)
• Messages you send to us (Facebook Messenger, email, comments, and other communications)
• Content you submit (reviews, photos, videos, or tagged content, when you share it publicly or send it to us)

Information collected automatically

• Device and browser information (IP address, device type, operating system, browser type)
• Usage data (pages visited, clicks, time on page, referral links)
• Approximate location (city or region level, inferred from IP)
• Cookie and tracking data (see "Cookies and tracking" below)

Payment information

We do not store full payment card numbers. Payments are processed by third party payment providers (for example, Shopify, WooCommerce payment gateways, PayPal, Stripe, or similar). Those providers handle your payment details according to their own privacy policies.

3. How we use your information

We use information to:

• Provide, operate, and improve our content, music updates, website, and services
• Send newsletters, announcements, and promotional messages you requested
• Process orders, ship products, and provide customer support
• Run giveaways or promotions and contact winners
• Measure performance of content, website, and ads
• Prevent fraud, protect safety, and enforce our terms or rules
• Comply with legal obligations

4. Marketing and communications

If you join our email list, we may send you updates about music releases, merch, shows, and related news. You can unsubscribe at any time using the link in any email, or by contacting us at bearbonetx@gmail.com.

We may also communicate through Facebook or Instagram tools you choose to use, such as messaging or comments.

5. Cookies and tracking

Our website may use cookies and similar technologies to:

• Remember preferences
• Understand traffic and usage
• Improve site performance
• Measure ad effectiveness

We may use tools such as Google Analytics and Meta Pixel (or similar services). These tools may collect information about your interactions and may use cookies or similar identifiers. You can usually control cookies through your browser settings. If you disable cookies, some features may not work correctly.

6. Advertising and Meta platforms

If we run ads, Meta and other advertising platforms may use data to show you ads based on your interests and activity. We may use:

• Meta Pixel or Conversions API
• Custom audiences (such as email list matching, when available and permitted)
• Retargeting based on website visits or engagement

Meta processes information under its own policies. You can review and adjust ad preferences inside your Meta account settings.

7. How we share information

We may share information in limited ways, such as:

• Service providers who help operate our services (email platforms, website hosting, analytics, shipping providers, print on demand vendors, customer support tools)
• Payment processors to complete transactions
• Advertising and analytics partners to measure performance and deliver ads
• Legal and safety reasons, if required by law, subpoena, or to protect rights and security
• Business changes if we sell, merge, or reorganize, information may be transferred as part of that process

We do not sell your personal information in the ordinary sense of selling your name and contact data to unrelated third parties for their own marketing.

8. Public interactions and user generated content

If you comment on posts, tag us, or post publicly on our Page, that information may be visible to others. Please avoid posting sensitive personal details in public spaces.

9. Children's privacy

Our music and content may be enjoyed by families, but we do not knowingly collect personal information from children under 13 without a parent or guardian's consent. If you believe a child has provided personal information to us, contact us at bearbonetx@gmail.com and we will take appropriate steps to remove it.

10. Data retention

We keep personal information only as long as necessary for the purposes described here, including providing services, keeping records of purchases, resolving disputes, and meeting legal or accounting obligations.

11. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. International visitors

If you access our services from outside the United States, your information may be processed in the United States or other locations where our service providers operate. By using our services, you understand your information may be transferred and processed across borders.

13. Your choices and rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you
• Request correction or deletion
• Object to certain processing, or request restriction
• Opt out of marketing emails at any time

To make a request, contact us at bearbonetx@gmail.com. We may need to verify your identity before completing certain requests.

14. California and other state privacy rights

If you are a resident of certain US states, you may have additional privacy rights under applicable laws. You may request information about how we handle your data, and request access or deletion where applicable, by contacting us at bearbonetx@gmail.com.

15. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date. Continued use of our services after changes means you accept the updated policy.

16. Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

• Email: bearbonetx@gmail.com
• Brand/Page: Bear Bones / Bear Bones Music
• Website: www.thebearbonesmusic.com